Emotional intelligence

There was this lady  i used to work with, who always knew exactly what to say, kept her cool, in tough situations, a great listener, an excellent problem solver- even under extreme stress, takes criticism well and uses it to effectively improve herself, she was confident.

and i always asked myself, how do i get that?how do i get to be like her?, 

One day i asked her, how she manages to be like that and she said, "emotional intelligence sweetie"

it left me with many questions because I have always heard of IQ(intelligence quotient), (a measure of person's reasoning ability./ how someone can use information and logic to answer questions or make predictions. 

BUT

never heard of EQ(Emotional intelligence), 

which is defined as "the ability to monitor one's own and others' feelings and emotions , to discriminate among them and use this information to guide one's thinking and actions"

EQ is very important, as emotions play a very big part in someone's life, if not well managed can cause big problems, 

We all need our emotions for thinking. problem solving and focused attention. Our emotions need  to feel in balance. Negative emotions leaves someone in stress which invites fear, anger, frustration and sadness that over take the thinking ability to logic.

how do you get to have emotional intelligence?

1. Practice observing how you feel(when you pay attention to how you are feeling, you learn to trust your emotions, then you can manage them)
2. Pay attention to how you behave(notice how you behave when experiencing certain emotions and how it affects ur day today life, helps you to be conscious)
3. Take responsibility  for your feelings and behaviour (remember your feelings aren't another person's responsibility, your reactions is your responsibility)
4. Practice responding rather than reacting, (notice how you feel, and decide how you want to behave)
5. Practice empathizing with yourself  and others (empathy - is about understanding why someone feels or behaves in a certain way and being able to communicate that understanding to them)

REMEMBER;EI- is a lifetime practice/ process. 

with love 

Kandi